Quality Policy
Quality is much more than metrology – the science of measurement. It is ensuring all processes in the organisation have minimal variation and work together as a system towards a unified goal – customer satisfaction.
At PES we utilise the system approach to ensure your goal is met. Customer requirements correctly defined, research and development, competent suppliers, locked-down process parameters, preventative maintenance, in-process validation, calibration, leadership, employee development and training, internal audits. All these pieces of our system come together to maximise quality and minimise waste and total cost.
It is much more effective and cheaper to design in quality than to inspect out defects. PES use proven quality tools including Failure Mode and Effect Analysis (FMEA), flow diagrams, control charts, histograms, and fish-bone diagrams to create a manufacturing process that is in control, has minimal variation and the shortest flow from start to finish. This means your products will be just as effective from the very first shot to years in the future, and the cost savings are passed on to you.
At the core of PES is leadership and business-wide data from all our processes, which allows us to improve our service and capabilities. We monitor and improve on-time delivery, internal scrap, machine downtime and many more to increase customer satisfaction. Through our systems, we are able to view metrics on an overall level and drill down to individual production lines to focus on the vital few.
“The consumer is the most important point on the production line.”
– William Edwards Deming
Plastic Engineering Solutions Ltd is committed to managing its business in a safe, quality manner. This commitment extends to ensuring that customer, statutory and regulatory requirements are met at all times. It is further committed to setting, measuring, and monitoring quality objectives in order to continually improve its performance. These goals are communicated to all its employees.
The various processes and activities undertaken are written in the procedures, and these are readily available to all employees. The procedures themselves are kept under review by the Directors by means of the non-conformance control, auditing and management review process. These processes maintain the suitability of the existing system and provide a means of implementing improvements continually.
This policy is itself kept under continuous review.
